May 2011 | Tata Review
With Chinese companies more open to external service providers for their IT needs, Tata Consultancy Services in China is leveraging its global IT capability to increase business opportunities with the aim of becoming the largest IT company in the country
Tata Consultancy Services (TCS) pioneered the entry of the Indian IT industry into China in 2002, becoming the first Indian IT wholly-owned foreign enterprise in that country. China is an integral part of TCS’s Global Network Delivery Model™, which includes large delivery centres in India, Latin America, North America and Europe, providing quality service and a certainty of outcome that customers have come to expect from the company. TCS operates five global delivery centres in China (Beijing, Hangzhou, Tianjin, Shanghai and Shenzhen). TCS China is headed by Qiqi Dong.
TCS sees plenty of opportunities in China as Chinese companies are increasingly willing to consult external service providers on the management of their IT backbone. As they globalise their businesses, these companies will need more support in IT services, especially from service providers with global IT capability.
TCS China aims to become the largest IT company in the country. The company recently opened its fifth global delivery centre in Shenzhen. Its work in China has won it several accolades, including the outstanding HR management award. TCS China has been voted amongst the 100 Best Human Resource Management Companies listed by China’s premier job site, 51 Jobs, and has won the Best Performance Review Management award. Its CFETS Trading and Huaxia Bank projects won the Asian Banking Journal awards in 2010.
This snapshot was part of a special section on China that appeared in the Tata Review. The section also carried an interview with James Zhan, head of the Tata Sons office in China. Follow the links below to go to the interview and other company snapshots: