Tata Business Support Services

Tata Business Support Services (Tata BSS) is India’s leading customer lifecycle management and business process solutions service provider.

Tata BSS offers customer acquisition, retention and administration services to 46 plus organisations to help grow their customer base, protect their brand and drive efficiency.

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Interviews and stories
Transforming customer experience

Tata Business Support Services, one of the most profitable companies in the BPO segment in India, is repositioning itself to meet the new challenges of companies in this 'era of impatience'