January 11, 2018

TCS's large deal wins and high digital demand mark strong Q3 results

Digital revenue at 22.1%, up 39.6% Y-o-Y; 13.9% Q-o-Q (CC)

  • Revenue Growth of 6.2% Y-o-Y; 1.3% Q-o-Q in CC
  • Strongest Volume growth for Dec Qtr in 3 years: 1.6% Q-o-Q
  • Digital comes of age: Largest Digital deal signed till date

Mumbai: Tata Consultancy Services (BSE: 532540, NSE: TCS), the leading IT services, consulting and business solutions firm reported its consolidated financial results according to IFRS and Ind AS, as on December 31, 2017.

Financial Highlights for Quarter Ended December 31, 2017

  • Revenue at Rs30,904 crore  +3.9 % Y-o-Y; +1.2% Q-o-Q
  • Net Income at Rs6,531 crore (3.6%) Y-o-Y; +1.3% Q-o-Q
  • Operating Margin at 25.2%, an expansion of 0.1% Q-o-Q
  • Net Cash from Operations at Rs7,788 crore i.e. 119.2% of Net Income
  • Earnings Per Share at Rs34.12
  • Dividend per share of  Rs7
  • Proposed record date 23/01/18; Payment date 31/01/18

Business Highlights for Quarter Ended December 31, 2017

  • Retail vertical turns around: +3% Y-o-Y; +6.4% Q-o-Q (CC)
  • Digital revenue at 22.1%, +39.6% Y-o-Y; +13.9% Q-o-Q (CC)
  • Strong client metrics: 3 clients added in $50M+ band, 7 in $20M+, 9 in $10M+ and 15 in the $5M+ band
  • IT Attrition rate (LTM) down further by 0.2% Q-o-Q to 11.1%
  • Total employees: 390,880; Gross addition: 12,534 employees

Commenting on the Q3 performance, Rajesh Gopinathan, CEO and MD, said, “We wrapped 2017 with a strong performance in the December quarter, marked by the signing of industry-defining deals, robust client metrics and broad-based demand across industry verticals. As lagging parts of our portfolio turn around, and areas of softness reduce, we are well placed for stronger growth ahead.”

Mr Gopinathan added, “Progressive organisations looking to take advantage of new opportunities in the Business 4.0 era are ramping up their digital investments, and TCS has emerged as their preferred transformational partner. We signed our first $50Mn+ deal in digital this quarter, crossing an important milestone in the mainstreaming of digital technologies. The investments we have been making over the last few years in research and innovation, and in building intellectual property, are giving us a distinct edge in the market in winning such large transformational programs.”

N Ganapathy Subramaniam, chief operating officer and executive director, said, “We had a very good quarter marked by excellent operating metrics all across. New deal ramp-ups, increasing traction in digital, robust demand pick up in retail and continuing momentum in most of our industry verticals gave us strong volume growth in a seasonally weak quarter. Our reputation for superior execution, combined with our platform capability, positions us well to close mega deals.” 

V Ramakrishnan, chief financial officer, said, “Concerted efforts by all our teams and tighter working capital management resulted in very strong cash conversion this quarter. The long view we have historically taken with many of our key investment decisions, be it our geographic forays or new cloud-based platform businesses, is now beginning to yield results. Several of the key deals we signed this quarter, are a vindication of that strategic patience.”

Q3 Segment Highlights1

Industries:  Most industry verticals grew above company average in Q3. The Retail and CPG vertical showed a strong turn around, growing 6.4% Q-o-Q. Growth was led by Energy and Utilities (+8.5% Q-o-Q), Travel and Hospitality (+2.9% Q-o-Q) and Life Sciences and Healthcare (+2.5% Q-o-Q). On a year on year basis, all industry verticals – with the exception of BFSI and Retail – grew above 9.5%, with four verticals growing in double digits Y-o-Y.

Markets: Growth was led by Latin America (+5% Q-o-Q), Continental Europe (+2.6% Q-o-Q) and North America (+1.5% QoQ). On a Y-o-Y basis, Continental Europe (+22.3%), UK (+8.2%) and India (+4.1%) performed very well. North America grew 2.8% YoY.

Services: Continuing investments by clients in Digital initiatives resulted in over 150+ wins and strong growth across all service practices. Key highlights:

  • Cloud Services: Robust growth led by public cloud, private cloud and application modernisation services, accounting for 22 digital wins.
  • Cyber Security: Saw more than 15 major wins, growth was led by demand for services around GDPR, Identity and Access Management, and Vulnerability Management.
  • IoT: The practice saw continued high growth, as IoT deployments go mainstream. TCS won over 10 IoT deals including the one where Rolls Royce chose the TCS Connected Universe Platform (TCUP) to underpin its next generation products and services.
  • Digital Interactive: Experience Intelligence and Humanising the Machine First World were two key themes behind marquee wins.
  • Enterprise Intelligent Automation: Delivered top of the line growth, with TCS Machine First Delivery Model (MFDM) gaining strong traction.
  • Enterprise Application Services: Adoption of newer digital offerings such as SAP S/4 HANA, Oracle Cloud, Microsoft Dynamics 365, Salesforce, and other cloud enterprise platforms drove steady growth.
  • Consulting and Service Integration: A key pillar of TCS’ full stakeholder play, consulting-led transformations in the areas of M and A, Supply Chain, Future of Finance, and Customer Experience resulted in several marquee deal wins.
  • Cognitive Business Operations: Robust order book with 3 large deals in Market Research, Oil and Gas and Telecom industries, as the value proposition of leveraging digital to transform business operations and deliver superior business outcomes gains traction.

Select Key Wins in Q3

  • Selected as a strategic partner by a large European bank to operationally transform their mission critical core systems across multiple geographies and lines of business.
  • Chosen as a strategic partner by a large Australian bank in a multi-year deal, to provide application services across all lines of business in an agile model.
  • Selected as the exclusive partner by Lexmark International Inc. in the US to provide end-to-end IT management for the company's transformation to a future-ready enterprise. The partnership includes private cloud infrastructure, end user services and network management and applications management. The engagement will leverage ignio™, TCS’ cognitive automation platform, to deploy a machine-first delivery model (MFDM™).
  • Partnered with a major US oil field services company to transform their F and A business processes, utilising a cognitive operations solution, thereby unlocking exponential business value for the customer.
  • Selected as a strategic IT partner for a large global engineering procurement construction company, managing multi-sourcing service integration, cyber security, deploying ignio™ to drive cognitive automation of the company’s SAP landscape, and application services.
  • Selected for a multi-year deal to drive the business operations management of a large US healthcare organisation's six critical healthcare functions, leveraging ignio’s cognitive capabilities for automation and insights.
  • Selected as the preferred digital partner for Rolls Royce in their strategic initiative to develop an IoT platform and associated applications, which will be the foundation of their IoT solution that connects thousands of assets globally.
  • Extended a long-standing partnership until 2025 with Nielsen Holding PLC, a leading global market research firm, leveraging TCS’ Business 4.0 strategy to help transform their technology, operations, engineering, and knowledge processes to deliver superior outcomes to their customers.
  • Selected as the principal technology partner by UK’s heritage fashion and foods retailer, Marks and Spencer, to transform customer experience and drive growth of its business.
  • Selected as a strategic partner for Western Union, a large US financial services and communications company to maintain and transform its mission critical systems globally, spanning multiple lines of business and evolving to an agile and DevOps operating model.
  • Selected by TDC, a Danish telecommunications company to provide IT Infrastructure services and leverage ignio™ to build a 360 degree view of the enterprise, automate incident and service request resolution, and infrastructure health-checks to reduce costs and enhance the customer experience.

Key Digital Wins

  • Selected by a large European retailer as a strategic partner for their digital marketing transformation to provide customers with a proactive, conversational and contextual experience across multiple global channels, while taking the mass-personalisation capability of the retailer to the next level.
  • Chosen by a leading UK based insurance firm as the partner to chart the roadmap to transform its procure-to-pay business process to be more agile with the next generation cloud capabilities.
  • Selected by a German lens manufacturer to conceptualise and bring out a first-of-its-kind offering with sophisticated centration, position of wear and related capabilities built on an IoT framework of intelligent devices to drive next generation automation and deliver a friction-free customer experience.
  • Chosen by a leading Japanese hi-tech firm as their IoT partner to engineer next generation safety, security monitoring features in their data centres while minimising their carbon footprint through a Remote Energy Management solution.
  • Engaged by a European telecom company to improve visibility on expenditures using machine learning and AI techniques, and leverage the power of analytics to provide greater HR and talent insights.
  • Selected by a Canadian insurer to develop the blueprint for an enhanced user experience – a key element of their competitive differentiation - using TCS’s Service Design methodologies.
  • Engaged by a leading UK based retailer as their cloud transformation partner for their application modernisation program leveraging the Microsoft Azure Cloud.
  • Engaged by a leading American investment management company to deliver out-of-the-box, disruptive methods of augmenting traditional channels with automated self-service for superior customer experience.
  • Selected by a major Indian private bank for big data architecture and design consulting for enabling next generation security analytics capabilities.
  • Selected for 3 different Cyber Security engagements - an American healthcare provider, a British stock exchange and an American insurance firm - to provide comprehensive Infrastructure and Application Vulnerability Management services.
  • Engaged by an Australian oil and gas company as the strategic partner for their digital transformation journey to improve business stakeholder value leveraging cloud technologies.

Research and Innovation

  • TCS' Research and Innovation scientists received Second Prize at the INFORMS RAS 2017 Problem Solving Competition at Houston, Texas. The Institute for Operations Research and the Management Sciences (INFORMS) is the largest society in the world for professionals in the field of operations research, management science, and analytics.
  • The National Centre for Promotion of Employment for Disabled People (NCPEDP) selected a TCS R and I Scientist for the 18th NCPEDP Mindtree Helen Keller Awards 2017.
  • TCS hosted the TCS SLUSH Experience 2017 as part of SLUSH - Europe's top start-up event in Helsinki. The event brought together a host of TCS customers and start-ups in the areas of AI and Mixed Reality towards driving collaborative innovation.

As of December 31, 2017, the company has applied for 3617 patents, including 100 applied during the quarter. Till date the company has been granted 623 patents.

Human Resources

Total employee strength at the end of Q3 stood at 390,880 on a consolidated basis, with gross addition of 12,534 employees and net addition of 1,667 employees during the quarter.

Localisation initiatives continue to progress well, with 2,929 employees recruited outside India in Q3, bringing the total to 9,908 in FY 18, year to date.

Employee reskilling initiatives, focused on building digital competencies at scale using anywhere anytime access, are helping employees stay relevant at a time of technology change. The company continues to enjoy best in class employee retention rates. The IT Services attrition rate (LTM) fell by 0.2% in Q3 to 11.1%, while the total attrition rate (including BPS) fell to 11.9%.

The percentage of women in TCS rose further to 35.2% in Q3. The total number of nationalities represented in the workforce stood at 131.

Ajoy Mukherjee, executive vice president and global head, human resources, said, “Our core philosophy of investing in our people and empowering them, and in creating employee-friendly workplaces, is resulting in an engaged, energised and empowered workforce that is central to our continued success.”

Awards and Recognition

Business Leadership:

  • Recognised in the Forbes 2017 Global 2000 list as:
    • One of the Top Regarded Companies
    • One of the World’s Best Employers
  • Ranked No  1 in the BT 500 – India’s Most Valuable Companies -2017
  • Topped the BW 500 Real rankings in the technology space -2017
  • Won the CII Industrial Intellectual Property Award 2017
  • Won a Gold for the TCS New York City Marathon App in the Best in Biz Awards 2017
    • Recognised for Consumer App of the Year for second consecutive year
  • Won two awards at the Express IT Awards® 2017
    • IT Innovation in large enterprise category
    • Mobility Solutions category
  • Ranked as Top Employer in South Africa by the Top Employers Institute
  • Recognised as Top 2017 Recruiter in Canada by the Canadian HR Reporter 
  • Won Canadian National HR Award for 'Best Recruitment Campaign' 
  • Named as one of the 'Best Companies to Work for Women in India' by Working Mother Media and Avtar Group 
  • Won the 'WILL Best Employers for Women' award


  • CA Technologies 2017 Global Marketing Innovation Partner of the Year
  • Cloudera Global System Integrator of the Year
  • Cisco IT Service Provider Partner of the Year for Cloud Excellence
  • Perfecto 2017 Global Partner of the Year


  • Recognised as a Leader in Climate Change efforts by CDP (formerly Carbon Disclosure Project) 



1 Growth rates mentioned are in constant currency

IFRS Financial Statements

Unaudited Condensed Consolidated Statements of Comprehensive Income For the three-month periods ended December 31, 2016, September 30, 2017 and December 31, 2017

(In millions of rupees, except per share data)

  Three-month period end December 31 , 2016 Three-month period ended September 30, 2017 Three-month period ended December 31, 2017
 Revenue 297,350 305,410 309,040
 Cost of revenue 168,780 176,110 178,620
 Gross margin 128,570 129,300 130,420
 SG & A expenses 51,240 52,700 52,610
 Operating income 77,330 76,600 77,810
 Other income (expense), net 11,850 8,120 8,640
 Income before income taxes 89,180 84,720 86,450
 Income taxes 21,040 20,120 21,000
 Income after income taxes 68,140 64,600 65,450
 Minority interest 360 140 140
 Net income 67,780 64,460 65,310
 Earnings per share in Rs 34.40 33.67 34.12


Unaudited Condensed Consolidated Statements of Financial Position As of March 31, 2017 and December 31, 2017

(In millions of Rs)

  As of March 31, 2017 As of December 31, 2017
 Property and equipment 117,410 116,690
 Intangible assets and Goodwill 37,680 38,350
 Accounts Receivable 226,840 243,760
 Unbilled Revenues 53,510 63,250
 Investments 419,800 320,980
 Cash and Cash equivalents 35,970 48,560
 Other current assets 72,580 64,760
 Other non-current assets 89,740 107,360
Total Assets 1,053,530 1,003,710
 Shareholders' Funds 883,150 815,850
 Long term borrowings 710 570
 Short term borrowings 2,180 190
 Other current liabilities 142,940 161,470
 Other non-current liabilities 20,890 21,970
 Minority Interest 3,660 3,660
 Total Liabilities 1,053,530 1,003,710


Ind AS Financial Statements

Consolidated Statement of Profit and Loss For the Quarter ended December 31, 2016, September 30, 2017 and December 31, 2017

(In crores of Rs, except per share data)

  Quarter ended December 31, 2016 Quarter ended September 30, 2017 Quarter ended December 31, 2017
INCOME 29,735 30,541 30,904
 a) Employee costs 15,275 16,572 16,458
 b) Other operating expenses 6,231 5,805 6,159
 c) Depreciation 496 504 506
Total Expenditure 22,002 22,881 23,123
Profit Before Taxes & Other Income 7,733 7,660 7,781
Other income (expense), net 1,185 812 864
Profit Before Taxes 8,918 8,472 8,645
Provision For Taxes 2,104 2,012 2,100
Profit After Taxes & Before Minority Interest 6,814 6,460 6,545
Minority Interest 36 14 14
Net Profit 6,778 6,446 6,531
Earnings per share in Rs 34.40 33.67 34.12


Consolidated Balance Sheet As at March 31, 2017 and December 31, 2017

(In crores of Rs)

  As at March 31, 2017 As at December 31, 2017
Property, plant and equipment 11,645 11,556
Investments 41,980 32,098
Deferred Tax Assets (net) 2,828 3,377
Goodwill (on consolidation) 1,597 1,688
         Cash and Bank Balance 4,149 5,101
         Current Assets, Loans and Advances 34,531 36,575
         Non-current Assets, Loans and Advances 6,522 7,869
Total Assets 103,252 98,264
Shareholders' Funds 86,214 79,478
Minority Interest 366 366
Short term and long term borrowings 271 57
Deferred Tax Liabilities (net) 919 1,029
Current liabilities and provisions 14,312 16,166
Non-current liabilities and provisions 1,170 1,168
Total Liabilities 103,252 98,264