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Assistant Manager - Customer Security Operations

Tata Communications

Post time
Posted On Jul 12, 2024
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Assistant Manager - Customer Security Operations
Tata Communications
Mumbai, India
Job Description


·       Experience in managing seven to eight products - SIEM DNIF, Threat Intel - RSA, Threat Hunting, Decoy - Smokescreen, Anti phishing - RSA, Anti Malware - ESDS, APT - Trend Micro and any other technologies will be added advantage

·       Knowledge and understanding of business processes and information systems of a financial institution

·        Monitoring the security environment/appliance/software/service that are critical to the business and IT infrastructure for the solutions in scope

·       Responsible for scoped security solution/device administration, solution recommendation, Escalation resolution, maintaining knowledge base, escalation point for device issue resolution, device patch implementation, rule base Management, version upgrades etc.

·       Support the security analyst on analyzing the daily reports and other integration with the different solution

·       Analysis of extended events, removal of false positives and update of Knowledge base

·       Responsible for coordinating with OEM wherever required

·       Escalate incident to next level

·       Apply investigation techniques to document root cause and impact of detected computer security incidents. 

·       Ensure SLA are achieved & work proactively to maintain the same

·       Keep track of latest threats and vulnerabilities

·       Effective follower of industry process and compliance standards

Experience / Skills/Qualifications

·       Education Qualification - B.E/ B.Tech /BCA/MCA with 5 to 6 years of experience

·       Understanding IT environments, Routing & Switching, IP Addressing, Network security

·       Relevant 4 years hands on experience in Security solution administration of SIEM/ Security Monitoring and Analytics Tool, Threat Intelligence Services, Threat hunting services, Decoy Services and Deceptive technologies, Anti-APT, Anti-Phishing Services, Anti-Malware Services and Sandboxing Solution and any other technologies will be added advantage

·       Possession of recognized industry certification like CEH/ECIH/CHFI/ any SIEM certification/any FW certification

·       Possess an impeccable work ethic and a high degree of integrity

·       Good understanding of Information Security domain

·       Good Analytical & Problem-Solving skills

·       Able to communicate with technical staff/management

·       Flexible to work in 24x7 environments

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