Assistant Manager - Customer Security Operations
Tata Communications
Mumbai, India
Job Description
· Experience in managing seven to eight products - SIEM DNIF, Threat Intel - RSA, Threat Hunting, Decoy - Smokescreen, Anti phishing - RSA, Anti Malware - ESDS, APT - Trend Micro and any other technologies will be added advantage
· Knowledge and understanding of business processes and information systems of a financial institution
· Monitoring the security environment/appliance/software/service that are critical to the business and IT infrastructure for the solutions in scope
· Responsible for scoped security solution/device administration, solution recommendation, Escalation resolution, maintaining knowledge base, escalation point for device issue resolution, device patch implementation, rule base Management, version upgrades etc.
· Support the security analyst on analyzing the daily reports and other integration with the different solution
· Analysis of extended events, removal of false positives and update of Knowledge base
· Responsible for coordinating with OEM wherever required
· Escalate incident to next level
· Apply investigation techniques to document root cause and impact of detected computer security incidents.
· Ensure SLA are achieved & work proactively to maintain the same
· Keep track of latest threats and vulnerabilities
· Effective follower of industry process and compliance standards
Experience / Skills/Qualifications
· Education Qualification - B.E/ B.Tech /BCA/MCA with 5 to 6 years of experience
· Understanding IT environments, Routing & Switching, IP Addressing, Network security
· Relevant 4 years hands on experience in Security solution administration of SIEM/ Security Monitoring and Analytics Tool, Threat Intelligence Services, Threat hunting services, Decoy Services and Deceptive technologies, Anti-APT, Anti-Phishing Services, Anti-Malware Services and Sandboxing Solution and any other technologies will be added advantage
· Possession of recognized industry certification like CEH/ECIH/CHFI/ any SIEM certification/any FW certification
· Possess an impeccable work ethic and a high degree of integrity
· Good understanding of Information Security domain
· Good Analytical & Problem-Solving skills
· Able to communicate with technical staff/management
· Flexible to work in 24x7 environments
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