Job Title - Manager

Job Description

Part of the team of IT professionals to drive the development and testing  of solutions in Service Delivery area involving Inventory, API, Configuration and other development in the Telecom OSS domain. Interact with Design and other cross functional teams to work out on developing and testing solutions in and around integrated with Cramer Inventory system.

Education :Telecom or Software Engineer Experience :4-6 years. Knowledge of technologies in the telecommunications is preferred.

Position Summary




Key objectives / Purpose of the Job

As part of Network Inventory function within the IT-Build team, this person will be responsible for development and testing in inventory domain. The incumbent will work closely with Business Leads/ Functional teams/ Architects / OEM vendors and ensures the technical lead function of driving the design/development of Cramer Inventory Management System and underlying service delivery & integration platforms. He/she will design, develop, test  and coordinate implementation plans and ensures that delivery of project matches requirements and design expectations. The incumbent will work closely with Architecture and PMO teams to ensure high quality product/solution delivery, ensuring supporting documentation and processes in place with best of class product delivered and maintained. He/she will be expected to perform this function with high level of stakeholder management both within Tata Communications as well as with vendor teams.

Broad Role and activities

Interaction with projects sponsors for conceptualization, initialization & build frameworks for strategic initiatives on Cramer Inventory Management Systems.

Interaction with Business Analyst, Operational Users, IT Dev teams etc. for design & documentation of Cramer Inventory Management Systems at enterprise level

The role has global responsibilities and drives work on the key building blocks in the IT roadmap for Cramer Inventory Management System.  The role requires close interaction with the Business Sponsors and other development teams.

Cramer IMS specialist will play key role in conceptualization of all Cramer IMS Domains as per TCL vision.

Key Role Activities

Part of the team involved in development and testing solutions in the inventory management (Cramer and customization around it).

Manage the relationship between TCL business teams and delivery team for program Delivery.

Collaborate with various stake holders within TCL for Cramer IMS program delivery across Domains.

Interface with other groups within TCL that are involved in project delivery.

Ensure that appropriate policies and guidelines are strictly adhered to.

Drive program from project initiation through delivery, interface with internal customers, vendors and other stakeholders.

Organize cross functional activities ensuring completion of the program on schedule and within budget constraints.

Need to manage multiple projects within the Cramer Inventory Management Program.

Identify business Process change requirements due to a new or modified Cramer Inventory Management program.

Develop and publish Architecture Guidelines

Design Technical/functional solutions.

Project Planning

Accountable for planning, prioritizing and execution of project by working with various stakeholders and customers. This includes procurement, integration, time, cost, scope, planning and initiation.

Directs the development of required project documentation, identification of project goals and generate assignments consistent to meet objectives.

Relationship Building

Maintains clear communication with customers on mutual expectations and monitors customer satisfaction.

Builds business relationships (internally and externally) beyond the project environment.

Organizes and leads a matrix project team.

Provides feedback and focus to all team members.

Mentors and coaches tech leads.

Project Execution

Ensures all commitments are met in accordance with project goals/objectives.

Overall responsibility for project activities. Directs project personnel and ensures compliance with policies.

Responsible for monitoring and reporting on project financials and schedule progress based upon project goals.

Ensures strategy for cost control is used.

Requirements Management

Understand Telecom service delivery and assurance business processes and its fitment to Cramer IMS.

Formulate cost effective and efficient solution based on business requirement.

Should be able to foresee possible scenarios/assumptions/risks at solution stage.

Should be able to finalize solution with required stakeholders.

Accountable for planning, prioritization and execution of project by working with various stakeholders.

Prepare plan and oversee successful implementation of project.

Participate in product backlog walkthrough and provide sign off on Requirements after due diligence.

Provide internal IT estimates for project.

Finalize estimates (schedule and efforts) and communicate same to program manager.

Create HLA(high level architecture) for Cramer IMS projects and participate in HLA creation with IT for roadmap projects

Ensure HLA walkthrough and sign off from stakeholders

Provide inputs to commercial team to conclude negotiation with vendor for issue of PO(purchase order).

Person Specification

Essential Qualification

Atleast 3-4   years of hands on experience in Cramer 8 or Above version and customisations using Cramer integrations.

Should have deep knowledge on resource manager and metadata manager/Configurator.

Should have been involved in testing the solutions in Cramer.

·       Should have in-depth experience in understanding Task Engine callouts,homepage customization, web-report customization, wizard customization

·       Should have well knowledge on Cramer data model

·       Knowledge of OSS domain

·       Good experience in PLSQL programming, Oracle DB tasks

·       Knowledge of Fixed network is beneficial and added advantage

·       Experience on Core Java,J2EE,Unix commands,web services

·       Amdocs Cramer customization using Java and PL/SQL

·       Tools: Eclipse, SQL developer, SVN, Soap UI, REST, Spring/Hibernate,Junit Testing,Knowledge on Jenkins,Jira .Basic knowledge of WAS,

·       Exposure to any testing tools.

·       Should have a good understating of the industry standards and models; eTOM, ITIL, PMBOK

·       Experience in multi-vendor solution development delivering requirements to multiple sponsors through a common platform

 High level of experience and knowledge to deliver projects and able to personally undertake IT due diligence and delivery activities across the platforms.

Requisite Skills

Technical - 

Hands on experience on Inventory Workflow Manager (IWM) or Sync Engine.

Hands on experience on Cramer Customization on Resource Manager Customization, Home page customization, Web report customization.

Customization and implementation experience in Amdocs products Task Engine, Delivery Engine, Sync Engine, Resource Planner

Implementation experience in Cramer Configurator and Metadata Manager.

Solution and design experience of Service Delivery and Service Assurance business process.

Min 3-4 years' experience in Java and Oracle PL/SQL development.

Min 2 years in solutions testing In Cramer.

Functional

Bachelor Degree in Engineering-information technology or equivalent

Technical Project Management experience essential.

Develop and publish solution design guidelines and integration plans

Participate in business requirement to technical requirement conversion and drive the project with required documentation (HLD/LLD), solution design and system topology documents.

Coordinate development activities and ensure technical specifications are delivered to meet business requirements

Behavioral 

Able to effectively present and communicate technical solution designs to senior management, customers and partners/suppliers

Must be able to drive the delivery of functional implementation of a solution

Must be able to own the responsibility for delivery (whether internal delivery or managing 3rd party delivery team).

"Can do" attitude

Should continually strive to improve systems being developed to better business requirements and promote efficiency

Excellent communications skills (both verbal and written).

Should be comfortable to work with a team across global time zone and geographies.

Should have strong attention to detail

Work Experience

Over all 4-6 years' experience in Inventory Management System and customization with third party systems.

Java/PL SQL hands on experience.

Development and testing experience.

Experience in network inventory tools, design, implementation, enhancement and support of business applications.

Part of the team of IT professionals to drive the development and testing  of solutions in Service Delivery area involving Inventory, API, Configuration and other development in the Telecom OSS domain. Interact with Design and other cross functional teams to work out on developing and testing solutions in and around integrated with Cramer Inventory system.

Education :Telecom or Software Engineer Experience :4-6 years. Knowledge of technologies in the telecommunications is preferred.

Position Summary

Key objectives / Purpose of the Job

As part of Network Inventory function within the IT-Build team, this person will be responsible for development and testing in inventory domain. The incumbent will work closely with Business Leads/ Functional teams/ Architects / OEM vendors and ensures the technical lead function of driving the design/development of Cramer Inventory Management System and underlying service delivery & integration platforms. He/she will design, develop, test  and coordinate implementation plans and ensures that delivery of project matches requirements and design expectations. The incumbent will work closely with Architecture and PMO teams to ensure high quality product/solution delivery, ensuring supporting documentation and processes in place with best of class product delivered and maintained. He/she will be expected to perform this function with high level of stakeholder management both within Tata Communications as well as with vendor teams.

Broad Role and activities

Interaction with projects sponsors for conceptualization, initialization & build frameworks for strategic initiatives on Cramer Inventory Management Systems.

Interaction with Business Analyst, Operational Users, IT Dev teams etc. for design & documentation of Cramer Inventory Management Systems at enterprise level

The role has global responsibilities and drives work on the key building blocks in the IT roadmap for Cramer Inventory Management System.  The role requires close interaction with the Business Sponsors and other development teams.

Cramer IMS specialist will play key role in conceptualization of all Cramer IMS Domains as per TCL vision.

Key Role Activities

Part of the team involved in development and testing solutions in the inventory management (Cramer and customization around it).

Manage the relationship between TCL business teams and delivery team for program Delivery.

Collaborate with various stake holders within TCL for Cramer IMS program delivery across Domains.

Interface with other groups within TCL that are involved in project delivery.

Ensure that appropriate policies and guidelines are strictly adhered to.

Drive program from project initiation through delivery, interface with internal customers, vendors and other stakeholders.

Organize cross functional activities ensuring completion of the program on schedule and within budget constraints.

Need to manage multiple projects within the Cramer Inventory Management Program.

Identify business Process change requirements due to a new or modified Cramer Inventory Management program.

Develop and publish Architecture Guidelines

Design Technical/functional solutions.

Project Planning

• Accountable for planning, prioritizing and execution of project by working with various stakeholders and customers. This includes procurement, integration, time, cost, scope, planning and initiation.
• Directs the development of required project documentation, identification of project goals and generate assignments consistent to meet objectives.
• Relationship Building

• Maintains clear communication with customers on mutual expectations and monitors customer satisfaction.
• Builds business relationships (internally and externally) beyond the project environment.
• Organizes and leads a matrix project team.
• Provides feedback and focus to all team members.
• Mentors and coaches tech leads.

Project Execution

• Ensures all commitments are met in accordance with project goals/objectives.
• Overall responsibility for project activities. Directs project personnel and ensures compliance with policies.
• Responsible for monitoring and reporting on project financials and schedule progress based upon project goals.
• Ensures strategy for cost control is used.
• Requirements Management
• Understand Telecom service delivery and assurance business processes and its fitment to Cramer IMS.
• Formulate cost effective and efficient solution based on business requirement.
• Should be able to foresee possible scenarios/assumptions/risks at solution stage.
• Should be able to finalize solution with required stakeholders.
• Accountable for planning, prioritization and execution of project by working with various stakeholders.
• Prepare plan and oversee successful implementation of project.
• Participate in product backlog walkthrough and provide sign off on Requirements after due diligence.
• Provide internal IT estimates for project.
• Finalize estimates (schedule and efforts) and communicate same to program manager.
• Create HLA(high level architecture) for Cramer IMS projects and participate in HLA creation with IT for roadmap projects
• Ensure HLA walkthrough and sign off from stakeholders
• Provide inputs to commercial team to conclude negotiation with vendor for issue of PO(purchase order).

Person Specification

Essential Qualification

• Atleast 3-4   years of hands on experience in Cramer 8 or Above version and customisations using Cramer integrations.
• Should have deep knowledge on resource manager and metadata manager/Configurator.
• Should have been involved in testing the solutions in Cramer.

• ·       Should have in-depth experience in understanding Task Engine callouts,homepage customization, web-report customization, wizard customization
• ·       Should have well knowledge on Cramer data model
• ·       Knowledge of OSS domain
• ·       Good experience in PLSQL programming, Oracle DB tasks
• ·       Knowledge of Fixed network is beneficial and added advantage
• ·       Experience on Core Java,J2EE,Unix commands,web services
• ·       Amdocs Cramer customization using Java and PL/SQL
• ·       Tools: Eclipse, SQL developer, SVN, Soap UI, REST, Spring/Hibernate,Junit Testing,Knowledge on Jenkins,Jira .Basic knowledge of WAS,
• ·       Exposure to any testing tools.
• ·       Should have a good understating of the industry standards and models; eTOM, ITIL, PMBOK
• ·       Experience in multi-vendor solution development delivering requirements to multiple sponsors through a common platform
•  High level of experience and knowledge to deliver projects and able to personally undertake IT due diligence and delivery activities across the platforms.

Requisite Skills

Technical - 

• Hands on experience on Inventory Workflow Manager (IWM) or Sync Engine.
• Hands on experience on Cramer Customization on Resource Manager Customization, Home page customization, Web report customization.
• Customization and implementation experience in Amdocs products Task Engine, Delivery Engine, Sync Engine, Resource Planner
• Implementation experience in Cramer Configurator and Metadata Manager.
• Solution and design experience of Service Delivery and Service Assurance business process.

• Min 3-4 years' experience in Java and Oracle PL/SQL development.
• Min 2 years in solutions testing In Cramer.

Functional

Bachelor Degree in Engineering-information technology or equivalent

Technical Project Management experience essential.

Develop and publish solution design guidelines and integration plans

Participate in business requirement to technical requirement conversion and drive the project with required documentation (HLD/LLD), solution design and system topology documents.

Coordinate development activities and ensure technical specifications are delivered to meet business requirements

Behavioral 

Able to effectively present and communicate technical solution designs to senior management, customers and partners/suppliers

Must be able to drive the delivery of functional implementation of a solution

Must be able to own the responsibility for delivery (whether internal delivery or managing 3rd party delivery team).

"Can do" attitude

Should continually strive to improve systems being developed to better business requirements and promote efficiency

Excellent communications skills (both verbal and written).

Should be comfortable to work with a team across global time zone and geographies.

Should have strong attention to detail

Work Experience

• Over all 4-6 years' experience in Inventory Management System and customization with third party systems.
• Java/PL SQL hands on experience.
• Development and testing experience.
• Experience in network inventory tools, design, implementation, enhancement and support of business applications.