Job Description

Responsible for managing customer queries related to all services and solutions delivered, including diagnosing, and resolving complex technical issues in Cloud & Security domain. The role acts as a conduit between customers and other teams such as engineering, architecture etc. for any issue resolution. This is an operational role, responsible for delivering results that have a direct impact on day-to-day operations and capable of instructing professional or technical staff and reviewing the quality of the work undertaken by these roles.
Skills: Network Engineer(strong into load Balancing, Firewall Cisco & Fortigate), Network Switces)
Exp. Level:8-10 Years

Technology Skills (Must Have)

Firewall (Cisco & Fortigate)

F5 Load Balancer

L2 Switches (Nexus, Cisco etc)

Working hours : 24x7 Rotational Shifts


Roles & Responsibilities

Manage day to day firewall operations, implementing firewall rule requests, configuration changes. Continually improve upon skills and ability to learn new technologies.

Contribute to L2/L3 SOPs/Runbook/KEDB in keeping process & documentation up to date.

Min 2-4 years of industry experience as a Network Security engineering on Design, Implementation and troubleshooting Firewall, load balancers, WAF

Hands-on Experience handling at least 3 Firewall products (PaloAlto, FortiGate, Checkpoint, Cisco, Juniper, Sonicwall etc.) and

Hands on experience with Proxy solutions(Forcepoint, Zscaler etc), IDS/IPS, WAF

Assist in troubleshooting and problem solving a wide variety of client IT security related issues

Experience on firewall rules and data flow traffic in firewalls.

Experience in performing /documenting RCA for major security incidents related to network security products Must have experience interacting with OEMs to fix product/technology related issue

Experience on clustering and high availability.

Experience in configuration and implementation of VPN across various vendor perimeter devices.

Experience in routing technologies.

Skilled in analysing and monitoring network security solutions.

Designing, suggesting and implementing the Local Load Balance configuration on F5 devices

 

Hands-on experience on nexux 3000 switches would be an added advantage.

Linux Basic knowledge, Advanced preferable.

Basic Scripting knowledge in Python or shell scripting