Assistant Manager - Customer Security Operations
Tata Communications
Mumbai, India
Job Description
Asst. Manager - Managed Security Services - Data Security
Location - BKC
Roles/Responsibilities ·
· Experience in managing Security device such as DLP, DAM, Data Classification, Endpoints protection (Antivirus Solution) and any other technologies will be added advantage and any other technologies will be added advantage
· Knowledge and understanding of business processes and information systems
· Monitoring the security environment/appliance/software/service that are critical to the business and IT infrastructure for the solutions in scope
· Responsible for scoped security solution/device administration, solution recommendation, Escalation resolution, maintaining knowledge base, escalation point for device issue resolution, device patch implementation, rule base Management, version upgrades etc.
· Support the security analyst on analyzing the daily reports and other integration with the different solution
· Responsible for coordinating with OEM wherever required and escalate incident to next level
· Ensure SLA are achieved & work proactively to maintain the same
· Keep track of latest threats and vulnerabilities.
· Effective follower of industry process and compliance standards
Experience / Skills/Qualifications
· Education Qualification - B.E/ B.Tech /BCA/MCA with 5 to 6 years of experience
· Understanding IT environments, Routing & Switching, IP Addressing, Network security
· Relevant 4 years hands on experience in PIM-Arcos, DLP - Forcepoint, DAM, Data Classification - Klassify, EPP - Trend Micro, MDM - Blackberry and any other technologies will be added advantage and any other technologies will be added advantage
· Possession of recognized industry certification like CEH/ECIH/CHFI/ any SIEM certification/any FW certification
· Possess an impeccable work ethic and a high degree of integrity
· Good understanding of Information Security domain
· Good Analytical & Problem-Solving skills
· Able to communicate with technical staff/management
· Flexible to work in 24x7 environments
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