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Sr. Customer Service Executive - Billing

Tata Communications

Post time
Posted On Jul 04, 2024
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Sr. Customer Service Executive - Billing
Tata Communications
Pune, India
Job Description
Job Description

Operational role responsible for supporting billing team in day-to-day operations. The incumbent may seek appropriate level of guidance and advice to ensure delivery of quality outcomes.

Responsibilities

Maintain customer accounts and ensure billing is accurate.
Delivery of billing information to customers address
Ensure achievement of collection targets and reduce outstanding collections and debt bucket.
Track payments, expenditures process, invoices expense claims, reconcile processed payments.
Analyse accounts
Monthly report generation

Minimum qualification & experience

accounting or finance experience

Desired Skill sets

Basic accounting procedures, Excel, Outlook

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