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Sr Customer Service Executive - Service Delivery & Management

Tata Communications

Post time
Posted On Jul 15, 2024
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Sr Customer Service Executive - Service Delivery & Management
Tata Communications
Pune, India
Job Description

Order monitoring, auditing, solution design, network planning, circuit testing, spoc. network nodes, stakeholder management, telecom operations,

Good knowledge of in MPLS TP and SDH, DWDM, OTN technology and various scenarios to model service type such as ILL, GVPN, NDE, NPLC and IPLC. to model the same in Cramer 22 for automation and testing.

Minimum qualification and experience- B.E.(EXTC). 3 years of experience.

Relevant experience in network infrastructure project management and on field experience.

Desired Skill sets-

Understanding of Provisioning process, Internet, Data, Service and IOR Activation

Knowledge in CCNA, switch and router configuration.

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